Welcome to BASIC's one stop Fax lookup system where you, the client, can easily confirm that BASIC has recieved your Fax.


To search for confirmation of a FAX that you sent to BASIC:
  • In the search field above, enter all or part of the Caller Station IDentification (CSID) programmed into the fax machine that you sent your fax with.
  • Please do not include any spaces, punctuation or leading 1's for long distance.
  • You may submit a blank search, which will return every FAX, allowing you to look through the list for your submission.
  • You may also search by "None" for a FAX that was submitted without a CSID.
  • Click the "Search" Button below the CSID field to see the results.
Note: Fax Search will not tell you anything about the status of a claim that you have sent to our FLEX department. This system only shows if BASIC has recieved your Fax and if it has been printed. To check a claim's status, please wait two business days and then check one of our automated systems.

Please Note The Following:

Note: If your Company Offers The Flex Convenience Card, you can access your Flex Account information or create a new Login at https://www.benefitspaymentsystem.com/default.aspx.

Note: BASIC Flex - myRSC, this link can be used by many employers and employees to access their BASIC Flex account myRSC account access. If you have any problems logging into myRSC please contact out Flex department.





FLEX MAIN FAX NUMBER COBRA MAIN FAX NUMBER SALES MAIN FAX NUMBER
800-391-6562 800-644-7383 800-658-7248
Local: 269-327-0716 Local: 269-327-3779 Local: 269-327-4996
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